FlexServe™ For Retailers
The Flexible Retailer & Consumer Experience
In today’s hyper-competitive market, the ability to create a top-notch customer service experience can be the difference between a one-time or lifetime customer. However most customer service programs provide experiences that are frustrating, inefficient, and produce poor results at large costs to the retailer.
That's Where ServeCo Comes In
Our team has a heritage of 34 years engrossed in the entire furniture industry. From product development to furniture care and repair years after the sale, we understand the intricacies unique to the lifecycle of furniture.
Our Program is built with two things in mind:
- Creating Customer Satisfaction
- Reducing Retailer Cost
FlexServe™ Benefits
Transform your furniture service operations with FlexServe's comprehensive solution that enhances customer satisfaction while reducing operational costs.
Customer Care Excellence
- Highly trained furniture experts
- Best-in-class in-home technicians
- Repair-focused solutions
- Global support network with first-time completion focus
Cost Reduction
- Eliminate staffing & vehicle expenses
- Remove recruitment & training costs
- Recover out-of-pocket expenses
- Maximize sales opportunities
ServeCo Software™
- Comprehensive claim management
- Real-time tracking & reporting
- Advanced parts management
- Performance analytics & KPI tracking
Complete Support
- Customized software solutions
- Managed implementation
- On-site training
- Ongoing technical support
Don't let inefficient servicing distract from your core business. Choose FlexServe™ for peace of mind and allow your team to focus on delivering exceptional in-store experiences that drive profit.
You Drive In-Store Customer Satisfaction, We Drive In-Home Customer Satisfaction.
"Strong partnership between Jennifer Furniture and ServeCo is helping us provide our customers with exemplary service."
John Garg, President of Jennifer Furniture
